Skip to main content
  • Language
    • Afrikaans
    • Albanian
    • Arabic
    • Armenian
    • Azerbaijani
    • Basque
    • Belarusian
    • Bengali
    • Bulgarian
    • Catalan
    • Chinese (Simplified)
    • Chinese (Traditional)
    • Croatian
    • Czech
    • Danish
    • Dutch
    • Esperanto
    • Estonian
    • Filipino
    • Finnish
    • French
    • Galician
    • Georgian
    • German
    • Greek
    • Gujarati
    • Haitian Creole
    • Hebrew
    • Hindi
    • Hungarian
    • Icelandic
    • Indonesian
    • Irish
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Lao
    • Latin
    • Latvian
    • Lithuanian
    • Macedonian
    • Malay
    • Maltese
    • Norwegian
    • Persian
    • Polish
    • Portuguese
    • Romanian
    • Russian
    • Serbian
    • Slovak
    • Slovenian
    • Spanish
    • Swahili
    • Swedish
    • Tamil
    • Telugu
    • Thai
    • Turkish
    • Ukrainian
    • Urdu
    • Vietnamese
    • Welsh
    • Yiddish
  • Font Size
    • Increase Font Size
    • Decrease Font Size
    • Reset Font Size
Highgate Medical Centre
Search
Show Main Menu
  • Home
  • Practice Information
    • About Us
    • CQC Inspection Reports
    • Doctors and Staff
    • GP Earnings
    • Languages
    • Named GP
    • Newsletter
    • Out of Hours
    • Patient Feedback
    • Patient Participation Group
    • Practice Charter
    • Privacy Notices
    • Surgery Times
    • Zero Tolerance
  • Services
    • Areas Covered
    • Appointments
    • Change of Details
    • Clinics
    • Extended Access 7 Days Per Week
    • Home Visits
    • Patient Registration
    • Prescriptions
    • Private Services
    • Self Referrals
    • Test Results
    • Vaccinations & Immunisations
  • Online Services
  • Information & Advice
    • Coronavirus Information
    • Minor Ailment Scheme
    • Public Health Screening
    • Self Referrals
    • Self Treatments
    • Useful Contacts
  • News
  • Contact
    • Contact Details
    • Telephone Messages
    • Follow Us On Twitter
    • Follow Us On Instagram
    • Subscribe To Our YouTube Channel

Zero Tolerance

Highgate Medical Centre aims to provide the best possible health care for their patients. However there may be circumstances when it would be considered reasonable, or in the best interests of the patient, to remove patients from the list.

Situations which justify removal:

  • Violence - when a patient is physically violent or threatening towards a doctor, practice staff or other patients on the practice premises.
  • Causes physical damage to practice premises or other patient’s property.
  • Gives verbal abuse or makes threats towards the doctor, practice staff or other patients.
  • Gives racist abuse, orally or physically.
  • Is violent or uses or condones threatening behaviour to doctors
  • Crime and Deception
  • Fraudulently obtains drugs for non-medical reasons.
  • Deliberately lies to the doctor or other member of the primary health care team
  • Attempts to use the doctor to conceal or aid any criminal activity.
  • Steals from practice premises.
  • Embarkation - where a patient has moved abroad for a period of 3 months of more
  • Irretrievable breakdown of the doctor-patient relationship

Share

  • Print
  • Facebook
  • Bluesky
  • X (Twitter)
  • LinkedIn
Local Services

Site

  • Sign In
  • Sitemap
  • Back To Top

About

  • Disclaimer
  • Website Privacy
  • Website Accessibility
  • Cookies
  • Content Attribution

Social

  • X (Twitter)

Contact

Highgate Medical Centre

St Patricks Community Centre For Health, Frank Street, Highgate, Birmingham, B12 0YA

  • 0121 440 3609
  • highgatemedicalcentre@nhs.net
© Neighbourhood Direct Ltd  2025
Website supplied by Oldroyd Publishing Group

Loading...

Local Services