If you need a repeat prescription, please contact the Prescription Ordering Department team on 0121 726 1240 or order your prescription via our app. It's the simple way for you to order your repeat prescriptions. The prescription ordering department team are open Monday to Friday between 8.30 am to 5.30 pm for you to call. Your prescription will be ready 48 hours later. Please do not expect the prescription to be ready immediately.